Information security is an ever-present and increasingly important topic for companies in different sectors. So, if you are an MSP, you should prioritize service in serving your customers.
After all, focusing on threat prevention and data security helps ensure a smooth running of day-to-day activities, as well as preventing your partner’s company from being harmed.
To help you with the matter, we have separated 3 fundamental steps to keep your customers’ information safe and reduce the risks present on the network.
Want to find out which measures are essential? So, keep reading the text and enjoy our tips!
3 essential steps to protect your customers’ information
Undoubtedly, information security occupies an essential and strategic space in the routine of an MSP. Well, it is through the service that the entire structure of the client is protected, avoiding many dangers in their daily lives.
Therefore, we have listed some important steps in this type of fundamental task for an IT-managed service provider. See the main ones below:
1st step: backup
If you’re an MSP, know that you can’t think about threat prevention and data security without making sure your information is safe somewhere.
So, offer a good backup service and count on a solution that can guarantee that the data is safe and can be quickly restored when necessary.
After all, today we shouldn’t think that the company can be attacked, but when it will happen. Because, we are increasingly vulnerable and threats grow every day, which further reaffirms the need for preventive and protection actions.
Step 2: Layered Security
To offer the ideal peace of mind to data, the key is to work with layered security, which consists of several protection steps, aiming to shield your customer’s information.
By the way, whenever we talk about the method, we can use the onion analogy. Well, its structure explains very well the concept of segmented protection, where the layers symbolize the protection of the core, in this case, the data.
If you want to understand a little more about the methodology, watch the video we published on the subject right now!
In general, the action involves a series of measures such as example, replacing the antivirus with EDR.
Also, having good web protection is also very important. Therefore, encourage your customers to use the devices for corporate purposes only.
That way, protection is like a filter you put on. Incidentally, it is possible to enable the feature in N-able RMM. With this, you filter sites that will be accessed and offer risks of viruses and malicious attacks.
Finally, use a corporate email option that suits your environment. Having a spam and threat protection tool, such as N-able Mail Assure, helps to reduce the chance of attacks and intrusions. Well, e-mail is the gateway to many dangers. In fact, according to recent studies, 85% of ransomware infections arrive this way.
Performing a mastery test is another essential action in this case. Because it helps to identify if it is safe for the right people to send emails to the address.
Step 3: Customer training
To end the series of fundamental steps to threat prevention and data security, we need to highlight the importance of end-user training.
So, train your partners so that they understand the risks of clicking on certain links or falling into cybercriminal traps.
Likewise, make your customers aware of the need to be very careful in storing and choosing security data for their passwords and credentials.
What do your customers gain from carrying out these steps?
After revealing the 3 very important steps for threat prevention and data security, we are going to show you what benefits your customer gets from doing so. Discover the biggest advantages:
Tranquility
For starters, by offering the service, you also offer your customer more peace of mind. After all, if any risk is identified, he knows he will have someone specialized to solve the problem immediately.
With this, you gain his trust, which he understands to be his servant, essential to prevent many failures from happening.
More security
Certainly, having really effective protection is one of the great advantages of performing the service.
So, by performing it with the help of EDR software that has the ability to detect and respond to zero-day (zero-day) attacks, ransomware attacks, offline protection, and many other features, you ensure that your business client will be more protected and ready to respond to attacks that arise at every moment.
Availability
Availability is undoubtedly one of the biggest pillars of information security. So when threat prevention and data security are up to date, your customer is assured of having their information available at all times, no matter what.
In fact, the advantage is very important. Because it helps to avoid the drop in productivity and even financial losses.
Continuity
Finally, among the advantages of threat prevention and data security, let’s mention business continuity.
After all, when the service is not performed, the loss of information can cause financial damage, damage the company’s image and compromise its operation.
So, by following the 3 steps we mentioned, you help your customer to understand their vulnerabilities and avoid many actions that open the door to malicious attacks.
Interested in learning about essential threat prevention and data security measures?
So, how about testing a solution that integrates all the features you need to protect your customers’ information?
RMM is the ideal tool for your routine. With features like integrated Backup and EDR, it promotes remote monitoring and management, threat blocking and data restoration, making you proactive and able to offer more protection to the companies you serve.
